We understand that things come up in our busy lives and occasionally driving lessons that have been booked need to be changed.

 However, late cancellations represent a lost opportunity for our instructors to earn their living.

 We believe that if you give us 24 hours notice, this is a reasonable period to give the instructor an opportunity to use the booked time with another client.  We will not charge a cancellation fee if you provide your instructor with 24 hours notice to change a lesson.

 If you cancel with less than 24 hours notice, we will still try to use that time with another client and avoid charging you a cancellation fee if we can.

 However, if your instructor cannot use that time with another client, your instructor may charge half of the normal fee as a cancellation fee to compensate for the lost opportunity.  This fee will be collected together with the normal lesson fee for your next lesson.

12 October 2009